Career Opportunities

Job Opportunities

Supportive Services Coordinator

Bradbury-Sullivan LGBT Community Center provides arts & culture, health, and youth programs and supportive services to strengthen and support the LGBT community across seven counties in Eastern Pennsylvania. The Center is headquartered in a 13,000 square foot facility in the heart of downtown Allentown, Pennsylvania.

Hours: 25 hours per week, 2pm-8pm Monday-Thursday or 3pm-8pm Monday-Friday

Position Summary: The Supportive Services Coordinator is responsible for coordinating the intake process, greeting supportive services clients, and managing confidential client information for the purpose of providing high quality supportive services for the Lehigh Valley LGBT Community.

This position works collaboratively as part of a health programs team that includes a counselor and a health programs manager. Based on a thorough understanding of emotional support needs of LGBT people and people living with HIV, the Supportive Services Coordinator is responsible for providing support to the Health Programs Manager, which may include data entry, managing client paperwork, determining eligibility for grant-funded supportive services, coordinating group facilitators, and providing regular reports. The Supportive Services Coordinator reports to the Health Programs Manager.

Key Responsibilities:

  • Greet supportive services clients and provide them with intake paperwork

  • Determine eligibility for specific supportive services

  • Ensure compliance with grant requirements for data collection of client demographics

  • Ensure confidentiality and HIPPA compliance with client records

  • Make reminder calls for appointments for the counselor and assist with counselor scheduling

  • Make reminder calls for supportive services group facilitators and assign facilitators as needed

  • Maintain thorough understanding of organizational vision, history and programs

  • Attend staff meeting and health programs team meetings as scheduled

  • Provide monthly written report to the Health Programs Manager and reports as needed to the Corporate & Foundation Relations Coordinator for grant reporting purposes.

  • Additional duties as assigned

Qualifications and Characteristics

  • Energy, enthusiasm and motivation to ensure high-quality supportive services for LGBT community members and people living with HIV.

  • Comfort with discussing HIV diagnosis and related medical information with clients.

  • Comfort with cold calls and phone-based communication

  • Excellent organizational skills and high attention to detail.

  • Ability to use technology to achieve results.

  • Ability to work well independently and as a member of a team in a fast-paced, deadline-driven environment, and be able to prioritize and manage multiple tasks effectively and efficiently

  • Prior experience in engaging historically underrepresented and marginalized communities, including LGBT community members and people living with HIV.

  • Demonstrated track record of setting and achieving goals.

Requirements

  • Must be able to work the stated hours

  • Must be 18 years of age or older.

  • High School Diploma or GED required, Bachelors degree preferred. Relevant work experience in lieu of a degree is acceptable

  • Experience with health care settings and confidentiality is preferred

  • Knowledge of Google Drive, Excel, Powerpoint, and word processing

  • Knowledge and familiarity with HIV, STIs, and LGBT health

  • Understanding of the programmatic and direct service needs for an LGBT community-based organization

  • Cultural competency around LGBT and youth of color communities

  • Spanish-language spoken and written proficiency is preferred

  • Passion for LGBT equality, racial justice, and health equity.

  • Child Abuse and criminal background checks are required for this position

Benefits/Compensation

This is a part-time position with a salary of $12.00 per hour. Salary will be offered for this position based upon the successful candidate’s prior experience. Bradbury-Sullivan LGBT Community Center offers dental, vision, life, short-term and long-term disability insurance and offers an SEP/IRA retirement plan and vacation time. Excellent working environment in downtown Allentown, PA within close proximity of numerous restaurants and cafes, arts and culture organizations, and more.

We will be reviewing resumes beginning on June 11th.

To apply for this position, please email your résumé, a responsive cover letter, and list of three references in ONE PDF document to: Atticus Ranck, Health Programs Manager, Atticus@bradburysullivancenter.org -- only complete applications will be reviewed.


Internship Opportunities

Internship opportunities provide undergraduate and graduate students with high-quality experiential learning opportunities at an LGBT non-profit organization. Internships are open only to students enrolled or completing educational programs at accredited higher educational institutions. In order to provide a high-quality learning experience for our interns, our internship program requires that students intern for a minimum of 8 hours per week during the spring or fall semesters (12 week minimum) and 16 hours per week during the summer semester (9 weeks minimum). Interns at Bradbury-Sullivan LGBT Community Center conclude their internships after learning transferable skills that are relevant for employment in many non-profit organizations.

We are currently accepting internship applications for Fall 2017 for all internships

Development Internship

Academic internship for a graduate or undergraduate student in any field of study. Development interns work directly with the Development Manager to research and draft grant proposals, draft individual donor communication, and assist with fundraising events. Interns learn transferable skills in development for non-profit organizations.

Health Programs Internship

Academic internship for a graduate or undergraduate student in any field of study. Health Programs interns work directly with the Health Programs and Supportive Services Manager to conduct health promotion outreach for tobacco, cancer, diabetes, and HIV prevention, help to research health disparities, and assist with organizing health related events. Interns learn the process involved in outreach, health disparity research, and event organizing. 

Training Institute Internship

Academic internship for a graduate or undergraduate student in any field of study. Training Institute interns work directly with the Director of the Training Institute to research and prepare for trainings, assist with booking trainings, and assist during trainings. Interns learn the process involved in educating non-profit, government, healthcare, and education professionals about working with the LGBT community. 

Youth Programs Internship

Academic internship for a graduate student in a social work, nursing, counseling, psychology, public health, or related field of study. We are not currently accepting undergraduate interns for our youth program. Youth Program interns work directly with the Youth Programs Manager to support Project SILK Lehigh Valley, a recreational-based safe space for LGBT youth of color and their friends for HIV intervention purposes. Interns learn the process involved in youth empowerment programs, HIV/STI prevention among targeted populations, and youth leadership development in the LGBT community.

Application requirements:
Please send a resume, responsive cover letter, writing sample and an academic reference as one PDF document to ariel@bradburysullivancenter.org

Applicants are accepted on a rolling basis. Only complete applications will be reviewed.